OpenClaw Feishu Group Chat

Everything your OpenClaw agent needs to be a good Feishu group chat participant.

1. Know who you're talking to

Feishu group messages include sender names in metadata. DMs don't — they only include an opaque open_id. Without setup, your agent will assume all DMs come from one person.

Fix: Embed an open_id → name lookup table in USER.md. Since workspace files are injected into the system prompt, the agent matches senders instantly — no tool calls.

Run the bundled sync script to pull your org's contacts:

CODEBLOCK0

This populates a table in USER.md:

CODEBLOCK1

Important: Feishu open_id is per-app. Multiple OpenClaw instances using different Feishu apps must each pull contacts with their own credentials.

After updating USER.md, restart the gateway. Workspace files are cached at startup; /new alone won't pick up changes.

Set up weekly auto-sync via crontab:
CODEBLOCK2

2. Group chat etiquette

Add to AGENTS.md or SOUL.md:

When to respond:

• - Directly @mentioned
• Can add real value to the conversation
• Something witty or relevant fits naturally

When to stay silent:

• - Casual banter you have nothing to add to
• Someone already answered well
• "Yeah" / "Nice" / emoji-only territory

General rules:

• - Don't dominate the conversation — participate, don't monologue
• One reaction per message max
• Keep replies concise — respect the group's attention

3. DM behavior

• - Always address the sender by their actual name (look up from the contacts table)
• Never assume a DM is from your "primary human" — anyone can message you
• Keep conversations isolated — never leak what person A said to person B
• Be more thorough in DMs than in groups (the person came to you specifically)

4. Platform formatting

Feishu does NOT render Markdown well. Follow these rules:

• - No markdown: No **bold**, # headers, or [links](url) in messages
• No tables: Use simple lists with dashes instead
• Plain text only: Use line breaks and spacing for structure
• Code blocks: Feishu does support `` code blocks `` — use sparingly

5. Multi-user privacy

Add to SOUL.md or AGENTS.md:

• - Different users' conversation contents are isolated from each other
• Don't reveal what A discussed with you to B, even if B is the admin
• Each person's DM is a private space
• In group chats, don't share anyone's private information

6. Sender identification (AGENTS.md snippet)

Add this to your startup sequence:

CODEBLOCK3

Privacy

• - Only names and openids are stored (no emails, phones, or PII)
• openid is opaque, meaningful only within your Feishu app
• App credentials are read at runtime from openclaw.json, never stored in skill files