Product Analytics
Define, track, and interpret product metrics across discovery, growth, and mature product stages.
When To Use
Use this skill for:
- - Metric framework selection (AARRR, North Star, HEART)
- KPI definition by product stage (pre-PMF, growth, mature)
- Dashboard design and metric hierarchy
- Cohort and retention analysis
- Feature adoption and funnel interpretation
Workflow
- 1. Select metric framework
- - AARRR for growth loops and funnel visibility
- North Star for cross-functional strategic alignment
- HEART for UX quality and user experience measurement
- 2. Define stage-appropriate KPIs
- - Pre-PMF: activation, early retention, qualitative success
- Growth: acquisition efficiency, expansion, conversion velocity
- Mature: retention depth, revenue quality, operational efficiency
- 3. Design dashboard layers
- - Executive layer: 5-7 directional metrics
- Product health layer: acquisition, activation, retention, engagement
- Feature layer: adoption, depth, repeat usage, outcome correlation
- 4. Run cohort + retention analysis
- - Segment by signup cohort or feature exposure cohort
- Compare retention curves, not single-point snapshots
- Identify inflection points around onboarding and first value moment
- 5. Interpret and act
- - Connect metric movement to product changes and release timeline
- Distinguish signal from noise using period-over-period context
- Propose one clear product action per major metric risk/opportunity
KPI Guidance By Stage
Pre-PMF
- - Activation rate
- Week-1 retention
- Time-to-first-value
- Problem-solution fit interview score
Growth
- - Funnel conversion by stage
- Monthly retained users
- Feature adoption among new cohorts
- Expansion / upsell proxy metrics
Mature
- - Net revenue retention aligned product metrics
- Power-user share and depth of use
- Churn risk indicators by segment
- Reliability and support-deflection product metrics
Dashboard Design Principles
- - Show trends, not isolated point estimates.
- Keep one owner per KPI.
- Pair each KPI with target, threshold, and decision rule.
- Use cohort and segment filters by default.
- Prefer comparable time windows (weekly vs weekly, monthly vs monthly).
See:
Cohort Analysis Method
- 1. Define cohort anchor event (signup, activation, first purchase).
- Define retained behavior (active day, key action, repeat session).
- Build retention matrix by cohort week/month and age period.
- Compare curve shape across cohorts.
- Flag early drop points and investigate journey friction.
Retention Curve Interpretation
- - Sharp early drop, low plateau: onboarding mismatch or weak initial value.
- Moderate drop, stable plateau: healthy core audience with predictable churn.
- Flattening at low level: product used occasionally, revisit value metric.
- Improving newer cohorts: onboarding or positioning improvements are working.
Tooling
scripts/metrics_calculator.py
CLI utility for:
- - Retention rate calculations by cohort age
- Cohort table generation
- Basic funnel conversion analysis
Examples:
CODEBLOCK0
产品分析
在探索期、增长期和成熟期产品阶段中,定义、追踪并解读产品指标。
使用场景
该技能适用于:
- - 指标框架选择(AARRR、北极星指标、HEART)
- 按产品阶段定义KPI(产品-市场匹配前、增长期、成熟期)
- 仪表盘设计与指标层级
- 同期群分析与留存分析
- 功能采用率与漏斗解读
工作流程
- 1. 选择指标框架
- AARRR:适用于增长循环与漏斗可视化
- 北极星指标:适用于跨职能战略对齐
- HEART:适用于用户体验质量与体验度量
- 2. 定义阶段适配的KPI
- 产品-市场匹配前:激活率、早期留存、定性成功指标
- 增长期:获客效率、扩展率、转化速度
- 成熟期:留存深度、收入质量、运营效率
- 3. 设计仪表盘层级
- 管理层:5-7个方向性指标
- 产品健康层:获客、激活、留存、参与度
- 功能层:采用率、使用深度、重复使用率、结果相关性
- 4. 运行同期群与留存分析
- 按注册同期群或功能曝光同期群进行细分
- 比较留存曲线,而非单一时间点快照
- 识别新手引导和首次价值时刻周围的转折点
- 5. 解读与行动
- 将指标变化与产品变更和发布节奏关联
- 利用环比背景区分信号与噪音
- 针对每个主要指标风险/机会提出一个明确的产品行动
各阶段KPI指南
产品-市场匹配前
- - 激活率
- 第一周留存率
- 首次价值实现时间
- 问题-解决方案匹配访谈评分
增长期
- - 各阶段漏斗转化率
- 月度留存用户数
- 新同期群中的功能采用率
- 扩展/增购代理指标
成熟期
- - 净收入留存对齐产品指标
- 核心用户占比与使用深度
- 按细分群体的流失风险指标
- 可靠性与支持分流产品指标
仪表盘设计原则
- - 展示趋势,而非孤立点估计值。
- 每个KPI指定唯一负责人。
- 每个KPI配以目标值、阈值和决策规则。
- 默认使用同期群和细分过滤器。
- 优先使用可比时间窗口(周同比、月同比)。
参见:
- - references/metrics-frameworks.md
- references/dashboard-templates.md
同期群分析方法
- 1. 定义同期群锚定事件(注册、激活、首次购买)。
- 定义留存行为(活跃日、关键操作、重复会话)。
- 按同期群周/月和存续期构建留存矩阵。
- 跨同期群比较曲线形态。
- 标记早期下降点并调查用户旅程中的摩擦。
留存曲线解读
- - 早期急剧下降,平台期低:新手引导不匹配或初始价值薄弱。
- 适度下降,平台期稳定:核心受众健康,流失可预测。
- 低水平趋于平缓:产品偶尔使用,需重新审视价值指标。
- 新同期群表现改善:新手引导或定位优化正在见效。
工具
scripts/metrics_calculator.py
命令行工具,用于:
- - 按同期群存续期计算留存率
- 生成同期群表格
- 基础漏斗转化分析
示例:
bash
python3 scripts/metrics_calculator.py retention events.csv
python3 scripts/metrics_calculator.py cohort events.csv --cohort-grain month
python3 scripts/metrics_calculator.py funnel funnel.csv --stages visit,signup,activate,pay